Chats & History

Import, export, archive and delete your conversations — bulk tools for keeping your chat history tidy and portable.

My Settings → Chats holds the bulk tools for your conversation history: move it, archive it, or remove it.

Data transfer

ActionWhat it does
Export ChatsDownloads all your conversations as a single portable file. Take one before role changes, extended leave, or as a periodic personal backup.
Import ChatsLoads conversations from a previously exported file (or a compatible export from another tool your organisation permits). Existing chats are kept; imported ones are added.
RefreshReloads chat lists and metadata — run it after an import or any large change.

Bulk organisation

ActionWhat it does
Archived ChatsOpens the archive of conversations you've archived individually. Restore any from there.
Archive All ChatsMoves every conversation out of your active list at once. Nothing is lost — this is "hide everything", ideal after finishing a big project.
Delete All ChatsPermanently removes every stored conversation.

Delete is permanent:

Deleted chats cannot be recovered. Export first if there is any chance you'll need the history. Deletions may also be constrained by your organisation's retention policy.

Suggested routines

  • Quarterly: export your chats; file the download where you keep work records.
  • Project close: Archive All, then un-archive the few conversations worth keeping active.
  • Role change: export, archive all, and hand over any shared links you published. See Managing Conversations for per-chat sharing and archiving.